BEETOY Privacy Policy

Last Updated: March 3, 2025

Introduction

Welcome to BEETOY ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application BEETOY (the "App"), an e-commerce platform for toys of all ages.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.

Information We Collect

Information You Provide to Us

• Account Information: When you register for an account, we collect your name, email address, phone number, and password.
• Shipping Information: We collect your shipping address to fulfill orders.
• Order Information: Information related to your purchases, including order history and preferences.
• Warranty Claims: Images you upload as proof when claiming warranty for products.
• Payment Verification: Bank-in receipts you upload to verify payments.
• Communications: If you contact us directly, we may receive additional information about you such as the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

Information We Collect Automatically

• Device Information: We collect device information such as your IP address, device ID, model and manufacturer, operating system, and other technical information about your device.
• Usage Information: We collect information about your interactions with our App, including the features you use, the time spent on the App, and other usage statistics.

Information Collected from Third Parties

We may receive information about you from third-party services, such as when you use their credentials to log into our App.

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our App
• Process and fulfill your orders, including shipping and delivery
• Process payments and prevent fraudulent transactions
• Handle warranty claims and verify receipt uploads
• Send order confirmations and updates
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our App
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Protect the rights and property of BEETOY and others

Sharing Your Information

We may share the information we collect in various ways, including:

• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• For Legal Reasons: We may disclose your information if we believe it is necessary to comply with any applicable law, regulation, legal process, or governmental request.
• For Protection: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or potential threats to the safety of any person.
• With Your Consent: We may share your information with your consent or at your direction.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to:

• Access the personal information we have about you
• Correct inaccurate or incomplete information
• Delete your personal information
• Restrict or object to our processing of your information
• Data portability

To exercise these rights, please contact us at enquiry@ezgroop.com.

Children's Privacy

While our App sells toys for all ages, the App itself is intended for use by adults or with adult supervision. The App is not designed to attract children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately at enquiry@ezgroop.com, and we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Third-Party Services

Our App may contain links to third-party websites or services that are not owned or controlled by BEETOY. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our App.

Advertising

We may use third-party Service Providers to show advertisements to you to help support and maintain our App.

Security

We value your trust in providing us your personal information, and we strive to use commercially acceptable means of protecting it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: enquiry@ezgroop.com